Being worried about our loved ones when we are not around is natural. We all want – even feel the need – to make sure that they are safe and sound. It is comprehensible that some employers are choosing to install cameras to monitor how their loved ones are being treated by the helper they have hired to care for them when they are not at home.
Employers who install — or consider installing — IP cameras usually do so for practical reasons. Common motivations include checking on young children or elderly family members, ensuring household safety, and discouraging inappropriate behaviour when no one is home.
While these concerns are valid, how cameras are used matters just as much as why they are installed.
Employers are generally allowed to install cameras in their own homes, provided the helper’s privacy is respected. Cameras must not be placed in areas where a helper has a reasonable expectation of privacy.
This includes:
Installing cameras in these areas crosses ethical boundaries and can seriously damage trust. Footage that captures intimate moments may also lead to serious consequences.
To avoid misunderstandings, employers are strongly encouraged to inform helpers if cameras are installed, explain where they are located, and clarify their purpose. Transparency is key to protecting privacy and maintaining respect.
While installing a camera may be legally acceptable, it’s worth asking whether it is the best solution for your household.
Starting an employment relationship with suspicion — especially without a clear reason — can undermine trust from the beginning. In many cases, the decision to install cameras reflects deeper concerns, such as communication gaps or uncertainty about expectations.
Before turning to surveillance, it may be helpful to address these issues directly through conversation and clearer guidance.
If you do decide to install cameras, open communication is essential. Explain why you are doing so, what the cameras are meant for, and what they are not meant to do.
CCTV should never come as a surprise. A simple, honest conversation before installation helps everyone feel respected and informed.
Employers should clearly explain:
Clear communication reassures helpers that cameras are intended for safety, not controlUsing CCTV Responsibly
Responsible use of CCTV means keeping its role limited and appropriate. This includes:
Cameras should support household safety, not replace trust or communication.
CCTV can create problems when:
In these situations, surveillance often increases stress rather than improving performance or trust
Instead of using CCTV to monitor work, employers may find better results through:
These approaches encourage accountability while preserving dignity and respect.
CCTV can be a useful tool when used thoughtfully, but it should never compromise privacy or personal dignity. In homes where employers and helpers share living space, trust is just as important as security.
Open communication, transparency, and clear boundaries create a household where everyone feels safe, respected, and comfortable. This balanced approach reflects HelperChoice’s commitment to ethical employment practices and healthier, long-term working relationships — because a respectful home benefits everyone.
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