{"id":1583,"date":"2018-10-08T18:30:03","date_gmt":"2018-10-08T10:30:03","guid":{"rendered":"http:\/\/www.helperchoice.com\/blog\/?p=1583"},"modified":"2026-01-13T03:52:37","modified_gmt":"2026-01-12T19:52:37","slug":"smartphones-and-domestic-helpers","status":"publish","type":"post","link":"https:\/\/www.helperchoice.com\/c\/smartphones-and-domestic-helpers\/","title":{"rendered":"Helpful Ways to Manage Your Domestic Helper&#8217;s Smartphone Use"},"content":{"rendered":"\n<p><strong>Do you allow your domestic helper to use her smartphone during working hours?<\/strong><\/p>\n\n\n\n<p>Smartphones and social media have made it much easier for all of us, including domestic helpers, to be connected, but some employers see this as a curse. When it comes to the question of helper\u2019s phone use during work, employers are torn between what is \u2018practical\u2019 and what is \u2018ethical\u2019.<\/p>\n\n\n\n<p>Experienced employers often discuss phone use during the interview to make sure the helper understands their house rules. On the other hand, first-time employers may realise the smartphone issue only when their new domestic helper starts working.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"845\" height=\"564\" src=\"https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2017\/11\/female-employer-checking-phone-domestic-helper.jpg\" alt=\"Make sure your helper can reach you by phone\" class=\"wp-image-5080\" srcset=\"https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2017\/11\/female-employer-checking-phone-domestic-helper.jpg 845w, https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2017\/11\/female-employer-checking-phone-domestic-helper-300x200.jpg 300w, https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2017\/11\/female-employer-checking-phone-domestic-helper-768x513.jpg 768w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/figure>\n\n\n\n<p>The difficulty lays in different mindsets and ways of thinking: The employer wants the helper to have full attention on her household and childcare duties. The helper has left her family behind and wants to speak to them when they are available \u2013 as this may not coincide with when she is free. For the helper, using the phone is not a problem as long as she finishes her work. The employer, however, may see this as defiance and evidence of the helper not doing her job.<\/p>\n\n\n\n<p>Sitting down with your helper to discuss phone usage during work may not be easy. How do you make sure you are fair when try to avoid your domestic helper using her phone excessively during work?<\/p>\n\n\n\n<p>We have prepared you some house rule ideas:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>No phone during work, except for breaks<\/strong>, so your helper will only focus on her work.<\/li><li><strong>Occasional phone calls or WhatsApp messages during working hours<\/strong>, provided the domestic helper does her work in the allotted time.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>A work phone for running errands or emergencies. <\/strong>Providing your helper with a dedicated phone for work use can make sure she is reachable during work while limiting her phone use for personal matters.<\/li><li><strong>The helper cannot be on the phone while taking care of your kids or parents.<\/strong> This may not be applicable if you prefer your helper send you photos of your children attending activities like play dates. However, remind your helper that she should not post any photos of your family members on social media without your permission.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"956\" height=\"602\" src=\"https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2018\/04\/Checklist-for-domestic-helper-cleaning-schedule.png\" alt=\"Setting a schedule is a major part of ensuring that you get the best cleaning results\" class=\"wp-image-4974\" srcset=\"https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2018\/04\/Checklist-for-domestic-helper-cleaning-schedule.png 956w, https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2018\/04\/Checklist-for-domestic-helper-cleaning-schedule-300x189.png 300w, https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2018\/04\/Checklist-for-domestic-helper-cleaning-schedule-768x484.png 768w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/figure><\/div>\n\n\n\n<p>Whatever your rules are, how do you enforce them? Unless you <a href=\"https:\/\/www.helperchoice.com\/c\/install-cctv-monitor-helper-singapore\">use CCTV at home<\/a> to keep informed what is going on at your home \u2013 which is another controversial topic \u2013 you will never be able to ensure your domestic helper is never on her smartphone.<\/p>\n\n\n\n<p><strong>The fairest thing seems to be thinking about what you do when you are doing household chores and taking care of the children, then apply the same standard.<\/strong> This way you don\u2019t deliver a confusing message to your domestic helper and it is easier for you to explain and adjust your expectations.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you allow your domestic helper to use her smartphone during working hours? Smartphones and social media have made it much easier for all of us, including domestic helpers, to be connected, but some employers see this as a curse. When it comes to the question of helper\u2019s phone use during work, employers are torn [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":6953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"slim_seo":{"description":"A look at the role of smartphones in domestic helpers\u2019 lives, including benefits, challenges, and respectful ways employers can set expectations.","title":"Helpful Ways to Manage Your Domestic Helper's Smartphone Use - HelperChoice Blog"},"footnotes":""},"categories":[383],"tags":[],"class_list":["post-1583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manage-helper"],"blocksy_meta":[],"jetpack_featured_media_url":"https:\/\/www.helperchoice.com\/c\/wp-content\/uploads\/2018\/10\/photo-1502949298791-393048291bb8-scaled.jpeg","_links":{"self":[{"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/posts\/1583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/comments?post=1583"}],"version-history":[{"count":21,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/posts\/1583\/revisions"}],"predecessor-version":[{"id":6952,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/posts\/1583\/revisions\/6952"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/media\/6953"}],"wp:attachment":[{"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/media?parent=1583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/categories?post=1583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.helperchoice.com\/c\/wp-json\/wp\/v2\/tags?post=1583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}