(Updated on 12 February 2026)
Are you looking for a domestic worker available in Hong Kong? Is it your first time hiring a helper? In Hong Kong, it is not uncommon to find a maid to take care of your children and the household if you are working parents.
HelperChoice, a licensed and ethical domestic worker agency in Hong Kong, provides an online platform that can help you match a suitable domestic helper in accordance with your needs. Unlike traditional employment agencies, HelperChoice provides online direct hire and thus, the cost of hiring a domestic worker in Hong Kong becomes more affordable. All you need to do is to
- Register a FREE employer account on HelperChoice platform
- Define and filter your domestic helper hiring criteria by their work experience, availability, nationality, age and so on.
- Browse the helper profiles. Send the first message to the helpers that meet your expectations.
- Subscribe our Premium Member plan and obtain the helpers’ contact number for interviews and direct hire. Here is the detailed user guide for HelperChoice online platform.
- Once the domestic worker and you have reached the agreement and entered the employment contract, you may contact us for processing the work visa for your helper. We will take care of all the paperwork and visa documents. Generally speaking, it will require 6 weeks to complete processing the local hire visa for Filipino domestic helpers and around 3 months for the overseas Filipino helpers. If you are not certain which visa package suits your helper, we are more than happy to assist you via Whatsapp or a 15-min consultation session.
In order to find a good housemaid to take care of your children, here are the top 7 qualification and skills you may look into:
1. Child care experience
Childcarer providers may have gained extensive child care experiences based on their previous work experiences, their parental status and their family background. In most circumstances, domestic workers with at least 4 years of experience in child care are regarded as experienced applicants to take good care of your children. They know the daily schooling schedule, the school dress code and how to divide their work in between child care and the household chores. It will save you a bundle of time to brief and guide them from scratch.
You may also judge whether a domestic worker is experienced in child care by their parental status and their family background. For example, if the applicant is married and has a child or she used to be a big sister taking care of her younger siblings at home, she tends to be highly capable of looking after your children.
2. Education Level
A University graduate applicant should be able to tutor your children and help them do their homework. If you are expecting to boost your children’s spoken English skills, hiring a domestic helper, particularly a Filipino maid, may serve the purpose. Most Filipinos are good English speakers. They can encourage your children to learn more English and improve their English proficiency.
3. Communication Skills
Let’s face it. Coping with children who are in an exploratory and steep learning stage is not an easy task. They are energetic, very active and super curious about their surroundings. The ideal child caregiver would be an active listener, who makes children feel heard and understood. As Unicef suggested, bribing children with candy or snacks would only give you temporary control. We should always set boundaries and let children know our expectations. For verbal communication, we may give them a specific compliment on what they do well instead of a generic statement like “Nice” or “Good job!”. When children do not behave well, a child caregiver should avoid criticising them personally, but comment directly on their bad behaviour only. For non-verbal communication, helpers should keep constant eye contact while communicating with children to show support and attention. Sometimes, a warm hug would be nice for children who feel downhearted.
Helpers who embrace open and transparent communication can also help you keep track of your children’s daily lives while you are at work. They can report to you at once if anything goes wrong with your children.
4. Sense of Responsibility
The biggest reason you hire a domestic worker is to make sure your children are in good hands. Therefore, you need a helper with a great sense of responsibility who is trustworthy and reliable when you are away from home. The perfect applicant should be attentive to any allergy the children may have, children’s emotional change or their whereabouts.
5. Loving and caring character
Children long for their parents’ attention and love. When parents are not around them, they might feel lonely and require emotional support. Thus, when considering employing a domestic worker, you should assess if the applicant possesses loving and caring personality traits to treat your children as their own.
6. First Aid Training
We know that children are always in adventure mode spinning and swinging indoors and outdoors. Being cautious and taking all the necessary precautions may not have a 100% guarantee on children’s safety. All you need is a domestic helper who is equipped with first aid training.
7. Reference Check
To verify domestic helpers’ work experience and skills, you may contact their previous employer about their work performance.
<<What specific questions should you ask when calling their previous employer?>>
Please note that it would be solely up to domestic workers’ decision whether to reveal and share previous employers’ contact details. Sometimes, employers want to keep their contact information discreet while helpers may be afraid of any bad recommendation from their previous employer(s). If possible, please check with the applicant and see if she can provide a reference letter from her previous employer to prove her due diligence at work.
About HelperChoice
Founded in 2012, HelperChoice is the first social impact startup dedicated to eradicate placement fees and human trafficking for the purpose of forced labour. It provides an online platform for domestic workers matching and direct hire in Hong Kong and visa processing for Filipino workers.
Did You Know?
Premium Members (members who subscribed to the paid service on HelperChoice platform) can get a 10% discount on visa process service, including both local hire and overseas hire. Register now!