Categories: Managing Your Helper

Should Employers Treat Domestic Helpers As Part Of The Family?

(Published on March 14, 2024)

Types Of Closeness Between Employers And Domestic Workers

The closeness between employers and domestic workers in Hong Kong can vary significantly, influenced by cultural norms, personal values, the nature of the work, and the living arrangements. This relationship can range from strictly professional to deeply personal, affecting both the quality of life of the domestic worker and the household dynamics. Here are some categories that describe the different types of closeness:

1. Professional and Formal

  • Task-oriented: The relationship is focused on the completion of tasks and duties. Interactions are polite but limited to work-related matters.
  • Boundaries Maintained: Both parties maintain clear boundaries between their professional and personal lives, with limited personal disclosure or involvement.

2. Cordial but Distant

  • Respectful Interaction: Employers and domestic workers interact in a respectful and friendly manner but do not share a close bond. There’s an acknowledgment of each other’s roles and space.
  • Limited Personal Engagement: There might be occasional small talk or exchanges of pleasantries, but deeper personal discussions or activities outside work are rare.

3. Mutually Supportive

  • Shared Responsibilities: Beyond the formal employer-worker dynamic, there’s a sense of teamwork in managing household tasks or dealing with challenges.
  • Emotional Support: Both parties may offer each other emotional support during difficult times, indicating a level of personal care and concern.

4. Close and Personal

  • Family-like Ties: Some employers and domestic workers develop a bond that resembles family relationships. Domestic workers may be treated as an extended part of the family, participating in family events and celebrations.
  • Deep Personal Connection: There is a high level of trust, with open sharing of personal experiences, challenges, and achievements. The relationship might extend beyond the term of employment.

5. Unequal and Complicated

  • Dependency and Vulnerability: In some cases, the closeness is marked by an imbalance, where the domestic worker might feel overly dependent on their employer for emotional or financial reasons, potentially leading to vulnerability.
  • Complex Dynamics: The relationship may be characterised by fluctuating dynamics, where closeness is intertwined with power imbalances, potentially complicating professional boundaries and personal autonomy.

Factors Influencing Closeness

  • Living Arrangements: Live-in domestic workers might develop closer relationships with their employers due to shared living spaces and increased interaction.
  • Cultural and Personal Values: The cultural background and personal values of both employers and domestic workers can significantly influence the level of closeness, with some cultures or individuals predisposed towards more hierarchical or familial relationships.
  • Duration of Employment: Long-term employment can lead to stronger bonds, as both parties have more time to build trust and understanding.

The categorisation of closeness between employers and domestic workers in Hong Kong reflects a spectrum of relationships, shaped by various factors and capable of evolving over time. These relationships can have significant implications for the well-being and job satisfaction of domestic workers, as well as the harmony and functionality of households.

Should Employers Treat Domestic Helpers As Part Of The Family?

The question of whether employers should treat domestic helpers as part of the family is complex and nuanced, touching upon cultural norms, personal beliefs, and the professional nature of the employment relationship. There are both positive and negative aspects to consider in forming such a relationship. Here are some key points to consider:

Pros:

  • Improved Well-being and Job Satisfaction: Domestic helpers who feel valued and respected, akin to a family member, may experience higher job satisfaction and well-being. This can lead to a more positive work environment and potentially increase loyalty and commitment.
  • Enhanced Mutual Respect: Treating domestic helpers as part of the family can foster a culture of mutual respect and understanding. Recognising their contribution beyond just the labor they provide can help in creating a more harmonious and empathetic household.
  • Support System: Domestic work can be isolating, especially for foreign domestic workers who are away from their own families. Being considered part of the family can provide them with a much-needed support system, emotionally and sometimes financially.

Cons:

  • Blurred Professional Boundaries: Treating domestic helpers as part of the family can sometimes lead to blurred lines between professional responsibilities and personal expectations. This might result in overwork or the assumption of duties beyond the original scope of employment without appropriate compensation or rest.
  • Potential for Exploitation: In some cases, the notion of “family” might be used to justify unfair labor practices, such as inadequate rest periods, lack of privacy, or unpaid extra duties, under the guise of familial obligations.
  • Emotional Complexity: The dynamics of a family-like relationship can introduce emotional complexities, making it difficult for domestic workers to express discontent or negotiate terms of employment. It might also complicate the process of termination or resignation, should the need arise.

Striking a Balance:

It’s essential to strike a balance between creating a warm, respectful working environment and maintaining professional boundaries. Here are some suggestions:

  • Clear Communication: Employers should communicate expectations, duties, and boundaries clearly from the outset, and maintain an open channel for domestic helpers to voice their needs or concerns.
  • Professional Respect: Treating domestic workers professionally, with fair wages, reasonable working hours, and adequate rest, is crucial. Acknowledgment of their rights and professional status should coexist with any familial warmth extended.
  • Personal Space: Regardless of the closeness of the relationship, domestic helpers should have personal space and time, ensuring their independence and privacy are respected.
  • Legal and Ethical Standards: Adhering to legal requirements and ethical standards in the treatment of domestic workers ensures that their rights are protected, regardless of the personal dynamics within the household.

In conclusion, while treating domestic helpers as part of the family can have its benefits in terms of creating a supportive and respectful working environment, it’s vital to navigate this relationship with care, ensuring that professional boundaries are maintained and that the domestic worker’s rights and well-being are always prioritised.

Examples Of Treating Domestic Helpers As Part Of The Family

Treating domestic helpers as part of the family can manifest in various forms, reflecting a spectrum of respect, care, and inclusion. Here are some examples that illustrate how employers might extend familial warmth and support to their domestic helpers, while also respecting their professional boundaries and personal space:

1. Inclusion in Family Events

  • Invitations to Celebrate: Inviting domestic helpers to join family celebrations, such as birthdays, holidays, and other significant events, as participants rather than as staff.
  • Participation in Outings: Including them in family outings or vacations, if they wish to join, providing a break from their routine and an opportunity to bond with the family in a relaxed setting.

2. Respect for Personal Time and Space

  • Days Off and Rest Periods: Ensuring domestic helpers have regular days off and adequate rest periods, respecting their need for personal time and space.
  • Private Accommodations: Providing comfortable and private accommodations within the household, recognising their need for privacy and independence.

3. Support for Personal and Professional Development

  • Language or Skills Training: Offering opportunities for personal or professional development, such as language classes or skills training, which could help them in their current role or future endeavours.
  • Financial Support for Education: Assisting with or providing financial support for the education of the domestic helper’s children, acknowledging the importance of education and their desire to support their families.

4. Fair Employment Practices

  • Transparent Employment Terms: Clearly outlining employment terms, responsibilities, and benefits from the start and adhering to these terms consistently.
  • Bonuses and Benefits: Offering bonuses, health insurance, or other benefits similar to what other family members might receive, recognising their contribution to the household.

5. Emotional Support and Respect

  • Listening and Empathy: Being open to listening to their concerns or problems, offering support or advice when appropriate, and showing empathy towards their situation, especially if they are living away from their family.
  • Recognition of Work: Regularly acknowledging the domestic helper’s hard work and contribution to the household, ensuring they feel valued and respected.

6. Celebrating Achievements and Milestones

  • Acknowledging Personal Milestones: Celebrating their birthdays, anniversaries, or significant achievements, just as one would with a family member, to show appreciation and recognition of their personal life.

7. Health and Well-being

  • Medical Care: Ensuring access to medical care when needed and providing support during illness, similar to the care one would offer to a family member, reflecting a genuine concern for their health and well-being.

These examples illustrate that treating domestic helpers as part of the family involves a blend of respect, inclusion, and support, balancing professional boundaries with personal warmth. It’s crucial, however, to ensure that such treatment does not override or ignore the professional aspects of the employment relationship, including fair wages, reasonable working hours, and adherence to labor laws and rights.

You might also be interested in:

Find A Domestic Helper In Hong Kong | HelperChoice | An Ethical Maid Agency

About HelperChoice

HelperChoice is a reputable maid agency that holds a valid license approved by the Labour Department Hong Kong. The agency offers an online platform for direct hiring of domestic helpers and facilitates visa processing service specifically for Filipino maids. With a vast network, HelperChoice has successfully served over 75,000 employers in Hong Kong and Singapore, providing employers access to a pool of more than 20,000 domestic worker profiles. The agency maintains collaborative partnerships with local NGOs, including Enrich Hong Kong, Help For Domestic Workers, and PathFinders, organizing workshops and webinars to support the welling being and the employment rights of foreign migrant domestic workers in Hong Kong.

Contract And Visa Renewal For Filipino Maids

Employers are required to renew the employment contract and visa for foreign domestic helpers every two years at the Immigration Department and the respective Consulate. If you need assistance with processing the contract and visa for a Filipino maid, you can reach out to the HelperChoice team via Whatsapp. Normally, the visa renewal takes around two weeks to complete. Most visa processing packages include a mandatory two-year insurance coverage for domestic workers. For more info, please contact us via Whatsapp.

See also: Visa Processing Service For Filipino Domestic Workers

How To Hire A Domestic Helper On HelperChoice Platform?

HelperChoice offers a convenient online platform for foreign domestic helpers matching services. Employers can register an account and post job ads for free. Employers can also filter and review domestic helper profiles based on criteria like year of working experience, age, nationality, cooking skills, employment contract status (finished contract, break contract, terminated contract or overseas contract), current living region, any reference letter from the previous employer. Once you decide to hire a domestic worker, you may contact HelperChoice team to process helper’s employment contract and visa application for you at the Immigration Department of Hong Kong. If you apply for an overseas domestic worker’s visa,  it will take around 3 months time to complete the process at the Immigration Department. If your domestic worker is already in Hong Kong and has finished employment contract, the visa processing time will be shortened to 6 weeks.

See also: How To Hire A Helper On HelperChoice Platform?

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